Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Getiback.com website (the “Website”) operated by A.A.D Corp Ltd, trading as Getiback.com (“we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms.

  1. Services
  • Getiback.com is a claims management agency that specializes in assisting airline passengers with claiming compensation for flight disruptions as outlined in European Regulation EC No 261/2004 and other applicable regulations.
  • We act as an intermediary and connect you with legal professionals who can represent you in your claim.
  • We do not provide legal advice ourselves.
  1. User Eligibility
  • You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Website.
  1. User Accounts
  • You may create an account on the Website to access certain features. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.
  1. User Content
  • You may submit information, documents, and other content (“User Content”) to the Website. You retain all ownership rights to your User Content.
  • By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and translate such User Content for the purpose of processing your claim.
  1. Fees and Payment
  • We may charge a fee for our services. The specific fee will depend on the nature of your claim and will be disclosed to you before we proceed with your case.
  • You agree to pay all fees and charges incurred through your use of the Website in accordance with the payment terms in effect at the time you use the service.
  1. Disclaimer
  • We use reasonable efforts to ensure the accuracy of the information on the Website. However, we make no warranties or representations, express or implied, regarding the accuracy, completeness, or reliability of the information.
  • We do not guarantee the success of any claim submitted through our service. The outcome of your claim depends on various factors, including the specific circumstances of your situation and the decisions of the airline or relevant authorities.
  1. Limitation of Liability
  • To the fullest extent permitted by law, we will not be liable for any damages arising out of or related to your use of the Website or our services, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
  1. Termination
  • We may terminate your access to the Website for any reason, at any time, without notice.
  • You may terminate your account at any time.
  1. Intellectual Property
  • The Website and all content and materials on the Website, including trademarks, copyrights, and other intellectual property rights, are owned by us or our licensors. You may not use any of this content or materials without our prior written permission.
  1. Governing Law and Dispute Resolution
  • These Terms shall be governed by and construed in accordance with the laws of England and Wales.
  • Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
  1. Changes to these Terms
  • We may revise these Terms at any time by posting the revised Terms on the Website.
  • Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.
  1. Contact Us
  • For any inquiries regarding these Terms, please do not hesitate to reach out to us at:

    Tel: +44 (0)2034420210
    Email: [email protected]

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